The CCOPPP Code of Ethics and the Complaints Procedure

CCOPPP publishes and administers the Codes of Ethics and Practice to which all Professional Members are bound and it has a Complaints Procedure for the investigation of complaints against its members.

My therapy sessions were a safe environment in which to explore difficult, often frightening feelings.

The practice of psychotherapy is an activity involving the acceptance of normal professional responsibilities towards clients, colleagues, and society as a whole. Professional and student psychotherapists are expected to approach their work with the aim of alleviating suffering and promoting the well-being of their clients.

The CCOPPP Code of Ethics requires that psychotherapists must

  • Disclose their qualifications when requested and not imply qualifications that they do not have.
  • Make clear the terms and conditions of the therapeutic contract to the client at the start.
  • Preserve confidentiality. Any limits to this should be explained at the start of psychotherapy .
  • Only contact the client’s GP or other specialist services in the clientís best interest and with consent
  • Maintain appropriate boundaries with their clients.
  • Respect matters of diversity (e.g. age, gender, ethnicity, sexuality, disability, economic status, belief) .
  • Keep records securely and protect the confidentiality of clients and others so far as is practicable.
  • Not engage in activities that will damage public confidence in them or in the wider profession.
  • Obtain informed and verifiable consent if they wish to conduct research on, or publish a clientís material.
  • Ensure that they practise competently.
  • Hold adequate indemnity insurance.
  • Inform the Chair of CCOPPP where court action is taken against a psychotherapist, or he or she is convicted of any offence in a Court of Law.

To download a full copy of the Code of Ethics, please click here.

Complaints and appeals procedure: All Professional Members of CCOPPP are required to adhere to the Complaints and Disciplinary Procedures.

For a copy of the Complaints Procedure, or to make a complaint please contact the Chair of Ethics, click†here. An overview of the complaints process can be downloaded here.

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